Client Service Liaison
4 days ago
The Client Service Liaison will be the primary point of contact for Estate Management customers, handling inquiries and resolving issues in a timely and professional manner. The successful candidate will have excellent communication skills and be able to build strong relationships with internal and external stakeholders.
About Tideri Jobbörse:
Tideri Jobbörse is a leading provider of administrative services, dedicated to delivering exceptional results through our team of skilled professionals. Our mission is to provide seamless support to our clients, ensuring their needs are met with efficiency and expertise.
Responsibilities:
- Provide exceptional customer service, responding to phone calls, emails, and in-person inquiries.
- Manage client cases, ensuring prompt resolution and closure while maintaining high-quality service standards.
- Collaborate with internal teams to resolve complex issues and improve processes.
- Maintain accurate records and updates in the Archibus system.
Requirements:
- Proven experience in providing excellent customer service in a fast-paced environment.
- Demonstrated ability to build strong relationships with internal and external stakeholders.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
Benefits:
- A competitive salary package, including 17% superannuation contributions.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
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