Housekeeping Leadership Manager VIC Melbourne

7 days ago

Melbourne, Victoria, Australia beBeeExecutive Full time $75,000 - $105,000
Key Responsibilities

The successful candidate will be responsible for overseeing the daily operations of the housekeeping department, managing staff and ensuring all areas of the facility meet high standards for cleanliness and hygiene. This role requires strong leadership, organisational skills and a commitment to excellence in service.

As part of this position, you will lead a dedicated team, ensuring every guest enjoys a comfortable and pristine environment. You will work with prestigious hotels in Melbourne, VIC.

Job Requirements

  • Supervise and manage the housekeeping staff, including scheduling, training and performance evaluations, as well as being hands-on whenever needed.

  • Oversee the daily operations of the housekeeping department, ensuring all tasks are completed efficiently and to high standards.

  • Conduct regular inspections of rooms, public areas and back-of-house areas to ensure compliance with cleanliness and maintenance standards.

  • Address and resolve any guest complaints or issues related to housekeeping promptly and professionally.

  • Manage inventory levels of cleaning supplies, linens and equipment, ensuring timely ordering and replenishment.

  • Monitor and control departmental expenses, including supply usage and equipment maintenance.

  • Develop and implement training programs for new and existing housekeeping staff to ensure they are knowledgeable about procedures and standards.

  • Provide ongoing coaching and support to staff to enhance their skills and performance.

  • Ensure that all housekeeping practices comply with health and safety regulations and company policies.

  • Collaborate with other departments, such as front desk and maintenance, to ensure seamless operation and guest satisfaction.

  • Communicate effectively with staff and management to address any issues or concerns and ensure smooth operations.

  • Maintain accurate records of housekeeping activities, including room status, maintenance requests and staff performance.

  • Prepare and present reports on departmental performance, including cleanliness scores and guest feedback.

Benefits

This role offers a range of benefits, including employee recognition, rewards and opportunities for growth and development.

You will be working in a dynamic and fast-paced environment, where your leadership skills will be valued and your contribution recognised.

What We Are Looking For

We are seeking a highly motivated and experienced professional who has a passion for delivering excellent service and maintaining high standards of cleanliness and guest satisfaction.

You will possess a strong knowledge of cleaning techniques, equipment and safety standards, as well as proven leadership and team management skills.

Excellent organisational and multitasking abilities, strong communication and interpersonal skills, and the ability to handle sensitive information and maintain confidentiality are also essential.

How to Apply

To apply for this position, please upload your resume and complete the requested work history and education information on the application page.

We appreciate all applications for this position but may only be able to contact the successful candidates for an interview.

This is a great opportunity to take your career to the next level and work for a distinguished brand.

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