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Customer Service Consultant

1 month ago

Hervey Range, Australia Telstra Full time
Deliver Exceptional Customer Experiences

We are seeking a highly skilled Customer Service Consultant to join our team in Hervey Bay, QLD. As a key member of our retail sales team, you will be responsible for providing outstanding customer service and support to our customers.

About the Role

  • Provide exceptional customer service and support to meet and exceed customer expectations
  • Develop strong relationships with customers to understand their needs and preferences
  • Identify and capitalize on opportunities to upsell and cross-sell products and services
  • Work collaboratively with colleagues to achieve sales targets and drive business growth
  • Maintain a high level of product knowledge and stay up-to-date with new technologies and trends

Your Benefits

  • A competitive base salary of $50,000 per annum, plus performance-related commission
  • Ongoing training and development opportunities to enhance your skills and career progression
  • A range of employee benefits, including discounts on Telstra products and services
  • The opportunity to work in a dynamic and supportive team environment

What We Offer Our Team Members

  • A collaborative and inclusive workplace culture that values diversity and promotes equality
  • A comprehensive training program to help you develop your skills and knowledge
  • The opportunity to work with a leading telecommunications company with a global reputation
  • A range of employee benefits, including discounts on Telstra products and services