Senior Systems Consultant

3 weeks ago


Melbourne, Victoria, Australia State Street Full time

About the Role


We are seeking a skilled Senior Systems Analyst to join our team at State Street. As a Senior Systems Analyst, you will be responsible for managing the production of Charles River IMS systems for our Asia Pacific clients.


The ideal candidate will have a strong background in technical and business skills, with experience working with Financial Services Investment Management, Trading or related systems. You will also have excellent customer service skills, technical troubleshooting skills, and interpersonal, verbal, and written communication skills.


Responsibilities



  • Client assistance in optimal use of the system, including analyzing customer usage and providing recommendations for workflow or process improvements
  • Support planning, priorities, and issue management
  • Project management assistance for services projects
  • User administration/privileges
  • Parameter configuration changes
  • System availability
  • Application and database performance tuning
  • Daily operational processing monitoring and support
  • Charles River IMS and database software patches
  • Charles River IMS version upgrades
  • Assistance with problem support and resolution
  • Business Continuity/Disaster Recovery assistance
  • Working with Charles River colleagues to smoothly transition new Clients to production operation
  • Working with vendors as partners to deliver a tightly integrated, seamless service to Charles River Clients
  • Participation in the development and on-going refinement, enhancement and continuous process improvement for the services
  • Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services

Requirements



  • A minimum of 8 years' relevant industry experience
  • Bachelor's degree in a technical or analytical discipline such as Computer Science, IT, Financial Engineering, Engineering, Science, Economics, Math's or Statistics preferred
  • Experience with MS SQL Server, Oracle, and/or Sybase database configuration, operations, and basic administration functions
  • Excellent customer service skills, technical troubleshooting skills, and interpersonal, verbal, and written communication skills
  • A background in portfolio management and trading system applications is preferred

Benefits


State Street offers a competitive salary range of $120,000 - $160,000 per year, based on experience, plus additional benefits, including health insurance, retirement savings plan, and paid time off. We also offer flexible work programs, opportunities for professional development, and a supportive work environment.


About State Street


State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. We provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients. Our company values diversity, inclusion, and social responsibility, and we warmly welcome candidates from diverse backgrounds.


Contact Information


Please submit your application through our website: https://www.statestreet.com/careers



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