Experience Manager for Customer Journey Optimization in Sydney

Job DescriptionAt White Fox Boutique, we're seeking a skilled Customer Journey Manager to join our team. As a key member of our marketing team, you will be responsible for delivering exceptional customer experiences across various channels.Responsibilities:Campaign Management: Collaborate with cross-functional teams to set and execute email marketing...

Role OverviewThe Customer Experience Journey Strategist will lead the development of a comprehensive customer experience strategy, focusing on creating seamless journeys from prospect to member and vice versa.This highly specialized role will be responsible for influencing and driving key audience journeys, ensuring they align with the broader marketing and...

Imagine a role where you can make a real impact on customer experiences and satisfaction.The Commonwealth Bank of Australia is seeking an experienced Senior Customer Journey Experience Manager to join its Retail Banking Services team. This role will play a pivotal part in the delivery of our ambitious net promoter score (NPS) target for Simple Credit,...

About NuixWe are a leading provider of investigative analytics and intelligence software that empowers our customers to be a force for good by finding truth in the digital world.Our solutions are powered by patented data processing engine and enhanced with AI such as Natural Language Processing. Our AI capabilities super-charge our software to identify...

Job DescriptionAt Echo Entertainment Group, we are seeking a highly skilled Guest Experience Design Manager to join our team. This is an exciting opportunity to shape the future of our customer experience and drive business growth.About UsWe are Australia's leading integrated resort company, committed to creating unforgettable experiences for millions of...

Job Description:We are seeking a highly skilled Guest Experience Design Manager to join our Customer & Product Leadership Team at Echo Entertainment Group in Sydney.About the Role:The Guest Experience Design Manager will be responsible for managing the design, delivery, and optimisation of Echo Entertainment Group's guest experience as it relates to Customer...

About UsAt Home-in, we're revolutionizing the property purchase experience. Our mission is to simplify this complex journey for our customers, providing a seamless and intuitive process from search to settlement.The RoleWe're seeking an Operations Coordinator to join our team in Sydney. This dynamic role will involve managing multiple work streams, liaising...

Transforming Customer Experiences in SydneyBoral is seeking an exceptional Senior Digital Customer Experience Manager to lead our digital channel efforts in Sydney. This role is ideal for a passionate and innovative professional who thrives in a dynamic environment and is driven by the challenge of enhancing customer interactions through digital...

Customer Experience Design Manager in SydneyWe are seeking a seasoned professional to manage the design, delivery and optimisation of our guest experience as it relates to Customer Care across all key touchpoints.About The Star Entertainment GroupWe aim to be Australia's leading integrated resort company, creating fun and memorable experiences for millions...

Customer Experience Design ManagerWe are seeking an experienced Customer Experience Design Manager to join our team in Sydney. As a key member of our Customer & Product Leadership Team, you will be responsible for designing and delivering exceptional customer experiences across all touchpoints.About the RoleThis is a fantastic opportunity to bring your...

About UsThe Star Entertainment Group is Australia's leading integrated resort company, committed to creating fun and memorable experiences for millions of guests each year.Job DescriptionWe are seeking a skilled Guest Experience Design Manager to join our Customer & Product Leadership Team. As a key member of our team, you will be responsible for designing,...

We're seeking an exceptional Product Owner to join our dynamic team at ING Australia and embark on our digital transformation journey.As a Customer Journey Expert, you'll represent the voice of the customer, driving the development and execution of complex change initiatives in our Agile delivery environment.Key responsibilities include assisting in the...

At Lendi Group, we're looking for a seasoned Customer Journey Architect Lead to drive the creation and execution of world-class customer experiences. With a strong background in CRM and marketing automation, you'll own the development of highly personalised customer lifecycle journeys and campaigns.Job DescriptionWe offer a competitive salary range of...

We're seeking a Customer Journey Expert to join our dynamic team in Sydney or Wyong. As a Product Owner, you'll represent the voice of the customer and focus on improving customer benefits and key moments of truth.The ideal candidate will have experience within a Financial Services environment, hold a Certified Scrum Product Owner qualification, and possess...

About the RoleWe are seeking a highly skilled Senior Customer Journey Expert to join our Operations KYC Delivery Team. This is a 12-month fixed term contract and can be based in either Sydney or Wyong.As a key member of our team, you will assist in the development and lifecycle of initiatives allocated to the KYC Tribe's roadmap, including backlog...

Job SummaryWe are seeking a seasoned Customer Experience Strategist to join our team at Echo Entertainment Group. This is an exciting opportunity for a highly motivated and experienced professional to shape the customer journey and experience at The Star Brisbane.About UsEcho Entertainment Group is a leading integrated resort company, dedicated to creating...

At Spacetalk, we're committed to delivering innovative and life-enhancing connected wearables, mobile devices, and software for families and seniors.About the RoleWe're seeking a seasoned Customer Value Optimization Lead to play a pivotal role in maximising the value of our existing customer base through targeted engagement, retention, and loyalty...

About The Star Entertainment Group\Component At Echo Entertainment Group, we strive to be Australia's leading integrated resort company. Our mission is to create memorable experiences for our guests through world-class hotels, restaurants, bars, and entertainment venues. \Our properties across Sydney, Brisbane, and the Gold Coast are renowned for their...

We are seeking a skilled and enthusiastic individual to join our valet team as a Customer Experience Specialist at Westfield Sydney.About UsScentre Group owns 42 Westfield destinations across Australia and New Zealand, creating extraordinary places and experiences that connect and enrich communities.Our focus is on providing exceptional customer service...

About the RoleWe are seeking an experienced Customer Lifecycle Marketing Manager to lead our automation journeys, develop customer journeys, and oversee the delivery of efficient and personalized communications to our customers.Key ResponsibilitiesDevelop and execute customer journeys that can extend across multiple brands, experimenting with multi-touch,...