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Personal Banking Advisor

2 months ago

Shepparton, Victoria, Australia Jobs via eFinancialCareers Full time
Job Summary

We are seeking a highly motivated and customer-focused Personal Banking Advisor to join our team at our Shepparton branch. As a key member of our branch network, you will be responsible for delivering exceptional customer service and providing a seamless banking experience.

Key Responsibilities
  • Manage transactional and savings needs for customers
  • Connect customers with specialists when required
  • Proactively engage with customers via phone or email
  • Empower customers to make the most of their money
Requirements
  • Sales experience with a proven ability to meet and exceed sales targets
  • Numerical skills with proficiency in handling cash and accuracy in financial transactions
  • Customer service experience in a customer-facing role
  • Energetic personality with a genuine passion for helping people
  • Resilience in managing challenging situations or difficult customers
  • Ability to work effectively with colleagues to support branch goals and deliver outstanding service
  • Adaptability in learning and adapting to new banking procedures and technologies
What We Offer

We offer a range of benefits and opportunities for growth and development, including:

  • Comprehensive training on our banking products and services
  • Supportive team environment with hands-on guidance and resources
  • Opportunities for career advancement and professional growth
  • Competitive remuneration and benefits package
Why Join Us?

We are committed to creating a diverse and inclusive workplace culture that values and respects our employees. We offer a range of benefits and opportunities for growth and development, and we are proud to be an equal opportunity employer.