Equipment Reliability Specialist
2 weeks ago
About Hitachi Construction Machinery (Australia) Pty Ltd
We are a leading manufacturer of construction and mining equipment, with a strong presence in the Australian market.
The Opportunity
We are seeking a trade qualified HV Electrician to join our team as an Equipment Reliability Specialist. This permanent full-time position offers long-term job security, competitive pay rate of $95,000 per annum + company biannual bonuses, and opportunities for career progression within a leading OEM.
Key Responsibilities:
- Organising and providing feedback on reliability related issues or concerns regarding our large fleet of mining equipment onsite.
- Providing assistance to Service Personnel and Parts and Service Advisors as required, helping with parts and technical concerns.
- Identifying areas for improvement and working with customers to address any shortcomings.
- Escalating all issues to relevant teams in a timely manner.
- Maintaining open communication and good working relationships with customers, peers, and other departments.
- Ensuring professional and courteous interactions with internal and external customers and stakeholders, continuously promoting Total Customer Satisfaction.
Requirements:
- Relevant HV trade qualifications.
- Previous experience in a leadership role with frontline operational experience, preferably with a desire to develop, influence, and motivate a team of operational staff.
- Working knowledge of planning and scheduling, with the ability to deliver in tight timeframes.
- Demonstrated background experience with Hitachi mobile equipment is highly regarded.
- Good communication and customer service skills, with the ability to build long-term relationships.
- Safety focus and adherence to site safety processes.
Benefits:
- Permanent Full-Time Position in a leading OEM.
- Competitive Pay Rate + Company Biannual Bonuses.
- Qantas Points/Status Credits for Site Travel.
- Transport Reimbursements for Home-to-Airport/Airport Parking.
- Brand New HP Laptop Provided.
- 190hr Annual Leave & 76 hours Personal Leave Per Annum.
- Relocation Assistance if Required.
- Opportunity to Work on the Entirety of the Hitachi Range.
- Exclusive Staff Discounts on Medibank Health Cover & Hitachi Appliances.
- OEM Training & Opportunities for Upskilling.
- Supportive Mentors who Value Your Input.
- Career Progression in a Leading OEM.
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