Equipment Reliability Specialist

2 weeks ago


Perth, Western Australia Hitachi Full time

About Hitachi Construction Machinery (Australia) Pty Ltd

We are a leading manufacturer of construction and mining equipment, with a strong presence in the Australian market.

The Opportunity

We are seeking a trade qualified HV Electrician to join our team as an Equipment Reliability Specialist. This permanent full-time position offers long-term job security, competitive pay rate of $95,000 per annum + company biannual bonuses, and opportunities for career progression within a leading OEM.

Key Responsibilities:

  • Organising and providing feedback on reliability related issues or concerns regarding our large fleet of mining equipment onsite.
  • Providing assistance to Service Personnel and Parts and Service Advisors as required, helping with parts and technical concerns.
  • Identifying areas for improvement and working with customers to address any shortcomings.
  • Escalating all issues to relevant teams in a timely manner.
  • Maintaining open communication and good working relationships with customers, peers, and other departments.
  • Ensuring professional and courteous interactions with internal and external customers and stakeholders, continuously promoting Total Customer Satisfaction.

Requirements:

  • Relevant HV trade qualifications.
  • Previous experience in a leadership role with frontline operational experience, preferably with a desire to develop, influence, and motivate a team of operational staff.
  • Working knowledge of planning and scheduling, with the ability to deliver in tight timeframes.
  • Demonstrated background experience with Hitachi mobile equipment is highly regarded.
  • Good communication and customer service skills, with the ability to build long-term relationships.
  • Safety focus and adherence to site safety processes.

Benefits:

  • Permanent Full-Time Position in a leading OEM.
  • Competitive Pay Rate + Company Biannual Bonuses.
  • Qantas Points/Status Credits for Site Travel.
  • Transport Reimbursements for Home-to-Airport/Airport Parking.
  • Brand New HP Laptop Provided.
  • 190hr Annual Leave & 76 hours Personal Leave Per Annum.
  • Relocation Assistance if Required.
  • Opportunity to Work on the Entirety of the Hitachi Range.
  • Exclusive Staff Discounts on Medibank Health Cover & Hitachi Appliances.
  • OEM Training & Opportunities for Upskilling.
  • Supportive Mentors who Value Your Input.
  • Career Progression in a Leading OEM.


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