Customer Service Representative

4 days ago


Parkville, Victoria, Australia theroyalch Full time
About The Royal Children's Hospital

The Royal Children's Hospital (RCH) is a world-renowned institution dedicated to providing exceptional care to children and young people. With a rich history spanning over 150 years, RCH has established itself as a leader in paediatric healthcare, offering a comprehensive range of services and treatments.

About The Role

We are seeking highly skilled and compassionate individuals to join our Specialist Clinics team as Customer Service Officers. As a key member of our front-line team, you will be responsible for providing exceptional customer service to patients and their families, while also performing a range of administrative duties, including appointment scheduling.

Key Responsibilities
  • Deliver outstanding customer service to patients and their families
  • Manage appointment scheduling and coordination
  • Provide administrative support to the Specialist Clinics team
  • Collaborate with healthcare professionals to ensure seamless patient care
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • Access to world-class facilities and resources
Requirements
  • Previous experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required
How to Apply

If you are a motivated and compassionate individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a tailored cover letter outlining your skills and experience.



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