Car Care Specialist

2 weeks ago

Adelaide, South Australia beBeeAutomotive Full time
Automotive Service Representative/Service Writer

We are seeking a highly skilled and experienced Automotive Service Representative/Service Writer to manage and direct all service department activities.

This role is responsible for delivering exceptional customer service, overseeing complete vehicle inspections, making comprehensive recommendations, and building computerized repair orders.

  • Deliver exceptional customer service while listening and consulting customers
  • Following up with customers, services requested, estimated completion times etc.
  • Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
  • Deliver and discuss pricing estimates with customers as well as promoting shop service specials
  • Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
  • Supervise up to ten employees
  • Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
  • Overall cleanliness and organization of the facility

Required skills and qualifications include:

  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
  • Team building skills
  • Ability to work a flexible retail schedule including weekends, evenings and holidays
  • Valid driver's license
  • Automotive experience A+

Benefits include excellent pay, plus benefits (medical-dental) retirement plan, paid vacation. We are committed to developing career paths and building relationships within the communities we serve.

We take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise are endless.

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