Customer Service Associate

3 weeks ago

Sydney, New South Wales, Australia Randstad Full time

A leading logistics company based in the heart of the CBD is seeking a highly organized and customer-focused individual to join their team as a Retail Assistant. As the first point of contact for customers, you will play a crucial role in ensuring smooth transactions and providing an exceptional customer experience.

Key Responsibilities:
  • Greet and assist customers with parcel pick-up and drop-off services, providing personalized support and resolving any issues promptly.
  • Manage and organize parcels efficiently, maintaining a tidy and orderly work space that reflects positively on the company.
  • Operate point-of-sale systems accurately and process transactions with precision, upholding the company's standards for quality service.
  • Collaborate with team members to achieve seamless operations and provide excellent customer service, fostering a positive and supportive work environment.
Requirements:
  • Previous experience in retail or customer service is preferred, but not mandatory.
  • Excellent communication and interpersonal skills are essential for building strong relationships with customers and colleagues.
  • The ability to multitask effectively, managing multiple responsibilities simultaneously while maintaining attention to detail.
  • A friendly and approachable demeanor, with a strong focus on delivering exceptional customer service.
  • Flexibility to work casual hours, including weekends and public holidays as needed, ensuring the company's needs are met.
Benefits:
  • Work in a supportive and dynamic team environment, fostering growth and development opportunities.
  • Enjoy a flexible work schedule, allowing for a better work-life balance.
  • Gain valuable experience in retail and customer service, enhancing your skills and knowledge.
  • Opportunities for career advancement within the company, enabling you to reach your full potential.

As a Retail Assistant at Randstad, you will have the opportunity to develop your skills and build a successful career in a rapidly growing industry. With a competitive salary of $55,000 per year, this role offers a challenging and rewarding experience for those who thrive in fast-paced environments.

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