Career Advancement Opportunity for Non-Technical Professionals

3 weeks ago


Perth, Western Australia Kinetic IT Full time
About the Role

We are seeking a highly motivated individual to join our Traineeship program at Kinetic IT. This is an exceptional opportunity for individuals from non-technical backgrounds to kickstart their career in an ever-growing industry.

As a Trainee, you will be guided in providing customer service and support via phone and internal tickets for troubleshooting IT related issues, playing a part in delivering Kinetic IT's award-winning customer service.

The successful candidate will have the opportunity to gain a Certificate III in Information Technology while being paid to study and learn on the job.

Job Description

Key responsibilities include:

  • Providing customer service and support via phone and internal tickets
  • Troubleshooting IT related issues
  • Working as part of a structured team environment

You will be supported by a dedicated Mentoring Program throughout your traineeship journey and beyond.

Benefits

Kinetic IT offers a range of benefits to its employees, including:

  • A rewarding environment with regular social events
  • Training & Development Opportunities
  • Diverse Affinity Groups (Deadly Mob @ KIT, Women @ KIT, Rainbow @ KIT, Veterans @ KIT)
  • A hub dedicated to promoting inclusivity and belonging

Kinetic IT is committed to increasing representation of Aboriginal and Torres Strait Islander people in our workforce, and these Trainee roles are specifically available for those from Aboriginal and Torres Strait Islander backgrounds.



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