Incident Management Coordinator
1 week ago
We are seeking an Incident Management Coordinator to join our team at Specialist Protection Group. As an Incident Management Coordinator, you will play a critical role in ensuring the effective management of security incidents and emergencies.
Your key responsibilities will include:
- Monitoring CCTV systems for threats across multiple sites.
- Managing access control systems and responding to alarm activations and system faults.
- Responding to communication systems such as phone, email, and radio (clients and internal).
- Coordinating the dispatch of our Field Operations team during incidents, alarms activations, etc.
To succeed in this role, you will need:
- Experience in Control Room/Alarm Monitoring centre.
- Strong interpersonal skills, including accuracy in information relay.
- Adaptable, flexible, well-organized, and strong attention to detail.
- A NSW Security Licence (at least Class 1E Monitoring Centre Operator).
We offer:
- Competitive remuneration package.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.
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