Professional Banking Expert Wodonga VIC

1 week ago


Wodonga, Victoria, Australia ANZ Full time
About ANZ

We're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Senior Banking Consultant Role Overview

This role plays a key part in delivering the desired customer experience by adopting a positive relationship-based approach that demonstrates passion for identifying and prioritising complete financial needs of customers.

You'll provide full range of professional services and advice to help customers meet their financial goals, serving them directly and managing complex customer needs. This includes educating customers on easy ways to bank and providing support to branch staff.

Key Responsibilities
  • Act as ANZ products initiator and role model.
  • Eagerly support the Branch Manager in delivering ANZ's retail strategy and day-to-day operations.
  • Meet customer needs through provision of home loan, insurance, investment products, and transactional services.
  • Take responsibility to 'know your customer' from a risk perspective.
  • Deliver desired customer experience by adopting positive relationship-based, customer centric approach.
Requirements

To be successful in this role, you will ideally bring:

  • Prior experience in developing strong relationships in a customer focused role.
  • Significant experience in financial services, preferably within the retail banking sector.
  • Excellent communication and interpersonal skills.
  • Leadership and coaching capabilities.
  • Experience in being an influential user and promoter of technology.
  • Ability to multi-task, highly adaptable to change and ambiguity.
Benefits

You'll have the resources, opportunities, and support you need to take the next big step in your career.

We offer a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

What You Will Bring Home

The estimated annual salary for this role is around $110,000, based on industry standards and location.



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