Administrative Support Officer

1 week ago

Adelaide, South Australia beBeeCare Full time $50,000 - $75,000

As a key member of our team, you will be responsible for rostering support workers to deliver consumer care and support. You will work closely with consumers and stakeholders to allocate shifts in a timely manner, taking into account their preferences and availability.

This role requires strong communication and interpersonal skills, as well as the ability to manage competing priorities and work in a fast-paced environment. You will need to be able to effectively manage data entry and administrative tasks, using electronic rostering systems and customer information databases.

The ideal candidate will have demonstrated experience working in a similar role, with a strong focus on customer service and relationship building. They will also have excellent time management and organisation skills, as well as the ability to prioritize tasks and meet deadlines.

As part of our team, you will be supported to develop your skills and knowledge, with opportunities for professional development and growth. We offer a competitive salary and benefits package, as well as a comprehensive Employee Assistance Program.

Key Responsibilities:

  • Coordinate all rostering requests, ensuring they are completed accurately and in a timely manner
  • Manage and maintain roster changes log to ensure accuracy of roster changes
  • Monitor hours worked by support workers, ensuring they are within scope of industrial relations obligations
  • Print, audit and process timesheets on a fortnightly basis
  • Provide ad-hoc administration support to staff teams as required
  • Refer newly requested services and other out-of-scope enquiries to Coordinator

Required Skills and Qualifications:

  • Demonstrated experience working in a fast-paced rostering, administration and data entry role
  • Strong customer service focus with excellent interpersonal skills
  • Experience using electronic rostering systems and customer information databases
  • Ability to manage and prioritise workload in a constantly changing high volume environment
  • Excellent time management, organisation and multi-tasking skills

Benefits:

  • Salary packaging (up to $15,900 in tax-free pay per year)
  • Competitive salary in accordance with experience
  • Strong commitment to your professional and personal development
  • Comprehensive Employee Assistance Program

What We Offer:

We believe in developing and investing in our team, providing a supportive and inclusive work environment where you can grow and succeed. Join us and discover a rewarding career that makes a real difference in people's lives.

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