Expert Application Support Specialist

2 weeks ago


Sydney, New South Wales, Australia beBeeApplicationSupport Full time $100,000
Job Overview

We are seeking a skilled Application Support Specialist to provide end-user support and training for Oracle E-Business Suite.

This role requires strong analytical and problem-solving skills to troubleshoot and resolve application issues effectively.

You will be responsible for documenting support procedures, maintaining training manuals, logging, tracking, and managing service requests efficiently.

You will also test application integrations and updates, including third-party systems and patches, and participate in month-end support activities to ensure successful processing.

The ideal candidate will have at least 5 years of experience in application support, working in a large organization or similar role, with prior knowledge of SQL and PL/SQL programming languages.

Effective communication skills are essential to communicate with all customers and stakeholders.

  • Key Responsibilities:
  • Provide end-user support and training
  • Document support procedures and maintain training manuals
  • Log, track, and manage service requests
  • Test application integrations and updates
Requirements

Essential Skills and Qualifications:

  • Strong analytical and problem-solving skills
  • At least 5 years of experience in application support
  • Prior knowledge of SQL and PL/SQL programming languages
  • Effective verbal and written communication skills
What We Offer

We offer a dynamic work environment, opportunities for professional growth, and a competitive compensation package.



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