Chief Claims Officer

1 week ago

Newcastle, New South Wales, Australia beBeeClaims Full time
Job Description">

The company is seeking a highly experienced and skilled Head of Claims to oversee and lead their claims management function. This critical role requires a strategic and customer-centric individual with deep expertise in insurance claims management, strong leadership skills, and a commitment to regulatory compliance and best practices.

As the Head of Claims, you will be responsible for building and managing effective partnerships with outsourced Claims Handlers, providing oversight of claims performance across all product lines, delivering clear and insightful quarterly updates to the board, and serving as a trusted point of contact for any regulatory queries and thematic reviews relating to claims.

Additionally, you will monitor and review claims data and KPIs, identify opportunities for improvement, and proactively manage risks. You will also oversee and support intermediary partners with complex or high-value claims, offering guidance and collaborative decision-making.

Required Skills and Qualifications">
  • Deep experience in insurance claims management, including handling high-value and complex claims, with a strong understanding of claims processes, KPIs, and Risk Management.
  • Familiarity with regulatory requirements in the UK and experience managing regulatory relationships and audits.
  • A collaborative mindset with a strong ability to build trusted relationships with partners and stakeholders.
  • Confidence and credibility to influence and challenge senior leaders across the business while remaining open to diverse perspectives.
  • Strong analytical and problem-solving skills, with the ability to assess risks and implement effective controls, as well as evaluate claims data and identify trends or risks.
  • Organizational agility and leadership skills to manage complex claims strategies and teams as well as multiple priorities and deadlines with care and precision.
  • A commitment to inclusive leadership and a willingness to learn and grow.
Benefits">

The company offers a robust benefits package and a hybrid working arrangement that supports work-life balance.

This opportunity provides a unique chance to join a dynamic team and contribute to shaping the company's strategic direction. If you are a results-driven professional with a passion for delivering exceptional results, this role may be an excellent fit for you.

The ideal candidate will possess a strong track record of success in insurance claims management, excellent communication and leadership skills, and a commitment to ongoing learning and development. If you are ready to take on new challenges and make a meaningful impact, please submit your application today

  • Insurance & Superannuation

    2 weeks ago

    Newcastle, New South Wales, Australia Unity Claims Full time

    SEEK - Australia's no. 1 jobs, employment, career and recruitment sitesubClassification: Claims Claims classification: Insurance & Superannuation (Insurance & Superannuation)Free Onsite Parking, Work close to the BeachDiscounts on insurance products, retails outlets and gymsFeatured Claims Consultant - North Lakes at Fuse RecruitmentThis is a Full time...

  • Claims Officer

    3 weeks ago

    Newcastle, New South Wales, Australia QBE Europe Full time

    Primary Details Time Type: Full time Worker Type: Employee Please see more information about QBE careers here CareersLocation: Open to any QBE office NationallyType: Permanent, Full TimeThe opportunityAt QBE it's not just what we do, but how we do it – we are an inclusive and supportive team of insurance professionals with a focus on service excellence for...

  • Senior Claims Officer

    4 weeks ago

    Newcastle, New South Wales, Australia QBE Insurance Full time

    Primary DetailsTime Type: Full timeWorker Type: EmployeeLocation: Open to any QBE office NationallyType: Permanent full-time roleThe opportunityJoin our team as an experienced Senior Claims Officer – Property Claims. Leverage your customer service expertise for success and growth in property claims within the dynamic insurance industry.Your new roleThis...

  • Senior Claims Officer

    4 weeks ago

    Newcastle, New South Wales, Australia QBE Europe Full time

    Primary Details Time Type: Full time Worker Type: EmployeeLocation: Open to any QBE office NationallyType: Permanent full-time roleThe opportunityJoin our team as an experienced Senior Claims Officer – Property Claims. Leverage your customer service expertise for success and growth in property claims within the dynamic insurance industry.Your new roleThis...

  • Chief Technology Officer

    2 weeks ago

    Newcastle, New South Wales, Australia beBeeTransformation Full time

    Job Title: Chief Technology OfficerAbout the RoleWe are seeking a visionary IT leader to spearhead technology transformation across our region. As the Chief Technology Officer, you will be responsible for overseeing IT operations, driving strategic regional technology transformation programs, and leading the transition from legacy systems to modern...

  • Chief Executive Officer

    1 week ago

    Newcastle, New South Wales, Australia Stjohnqld Full time

    Add expected salary to your profile for insightsSt John Ambulance Australia (Tasmania) Inc. (St John) is a self-funded charitable organisation proactively working to save lives through education, first aid training, and patient care events. As part of a global humanitarian organisation, St John has proudly served Tasmania for over 130 years.As Tasmania's...

  • Chief Executive Officer

    1 week ago

    Newcastle, New South Wales, Australia VONNE Full time

    Contract Type: PermanentRole Type: EmploymentHours: Full timeApplication deadline: Monday, June 30, 2025 - 00:00Based: NewcastleSalary: £50,000 CircaSalary Type: Fixed SalaryLocation: Tyne and WearRole description: Chief Executive / DirectorCHIEF EXECUTIVE OFFICER FOR DAFT AS A BRUSH CANCER PATIENT CARE, BASED IN NEWCASTLE UPON TYNE'Daft as a Brush Cancer...

  • High Salary Chief Delivery Officer

    4 weeks ago

    Newcastle, New South Wales, Australia Onset Group Full time

    Job DescriptionChief Delivery Officer | Executive Leadership Opportunity | Global Software OrganisationA rare opportunity exists for an accomplished executive to step into the role of Chief Delivery Officer at a fast-growing organisation operating in a high-demand services sector. With an established market presence and a reputation for exceptional client...

  • Chief Executive Officer

    2 weeks ago

    Newcastle, New South Wales, Australia Peoplefusion Part time

    Lead a respected community-focused organisation with a reputation for innovation and quality.Make a tangible difference in the lives of families and communities.Guide a highly skilled team who are passionate about what they doAbout the companyThe Canopy is a dynamic not-for-profit organisation driven by a strong commitment to improving outcomes for families,...

  • Claims Resolution Specialist

    2 weeks ago

    Newcastle, New South Wales, Australia beBeeCaseOfficer Full time

    Case Officer Job DescriptionThe Case Officer is a critical role responsible for handling insurance claims and ensuring their timely resolution. This individual will serve as the primary point of contact for members and beneficiaries, providing empathy and compassion in every interaction.The successful candidate will possess excellent communication skills,...