Service Team Member

2 days ago

City of Moreton Bay, Australia beBeeCustomer Full time $32,491 - $48,125
Job Role

The ideal applicant will be passionate about delivering exceptional customer service and working efficiently as part of a team.

  • No experience is required, just a good attitude, a willingness to learn and a calm head under pressure.

We offer a structured on-the-job training programme, enabling you to develop the skills you need to succeed in your role.

Whether you're looking for a long-term career or some extra shifts, we welcome reliable, friendly and team-oriented individuals.

Our competitive rate of pay, free meal and drink when working, plus 20% discount on all food, drinks and hotel accommodation when not working, make us an attractive employer.

Other benefits include:

  • A £1 extra per hour for hours worked between midnight-5.59am
  • Bonus scheme - earn up to 19% of your pay
  • Availability of guaranteed-hours contracts and variable-hours contracts
  • Paid holiday
  • Free shares (after a qualifying period)
  • Loyalty reward scheme
Key Responsibilities

As a member of our team, your key responsibilities will include:

  • Taking orders, preparing, dispensing and serving drinks to the correct spec, whether at the bar or via the customer app
  • Delivering food to customers, ensuring that check-backs are completed and clearing plates within the required timeframe
  • Providing friendly customer interactions: say hello, thank customers and build rapport
  • Being knowledgeable about promotions, events and new products
  • Maintaining high standards of cleanliness, safety and customer service
  • Working in all areas, including glass-washing, restocking fridges, floor and beer garden clearing and other duties, as needed
Progression and Development

We support your career development with:

  • Structured on-the-job training
  • Apprenticeships and management academies
  • Cross-training into other areas
  • Opportunities to move into team-leader, kitchen-shift-leader and/or pub-manager roles
Inclusive Working Environment

We promote an inclusive working environment where everyone feels comfortable being themselves.

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