Global Financial Services Representative

3 hours ago


Chatswood, Australia EBR Full time

Company Overview

Our client, a leading global financial services provider, is seeking an experienced Client Sales and Support Executive to join their team in Chatswood, Sydney. This company specialises in currency exchange, foreign money exchange, money transfer and international remittances services.

Salary Information

The estimated annual salary for this role is around $80,000 - $110,000, depending on experience and qualifications.

Job Description

This Client Sales and Support Executive will be responsible for providing exceptional support to stockbroking clients, ensuring a positive experience through timely and professional responses. Key responsibilities include:

  • Providing high-quality client service and support
  • Identifying opportunities to improve the client experience
  • Maintaining KPI and SLA targets individually and as a team
  • Responding to and managing inbound client queries efficiently
  • Escalating client issues promptly when necessary
  • Participating in targeted outbound calling initiatives
  • Ensuring compliance with RG146 certification requirements

Required Skills and Qualifications

To succeed in this role, candidates should possess:

  • Excellent communication and presentation skills
  • A willingness to learn and improve continuously
  • Eligibility to work in Australia with a valid working Visa

Benefits

Working with our client offers the opportunity to gain valuable experience in a dynamic and growing industry. As a Client Sales and Support Executive, you will have the chance to develop your skills and build a successful career in financial services.



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