Financial Services Ambassador

4 days ago

Geelong, Victoria, Australia beBeeCustomerService Full time $56,600 - $76,700
Customer Service Representative

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As the face of the organization to the community, you will work closely with customers to help them with their banking needs and deliver exceptional customer service in a fast-paced environment.

This is an exciting opportunity to grow your career in financial services, starting as a Customer Service Representative. You will be involved in every aspect of the customer journey, from opening accounts to providing advice on our products and services.

You will have the opportunity to gain leadership skills, develop your career path within the organization and work in a diverse team environment.

Our branches offer a dynamic and inclusive workplace where everyone feels valued and appreciated for being their true authentic selves. We are committed to providing an environment where you can work your way.

Key responsibilities:

  • Provide exceptional customer service to customers in our retail branch
  • Help customers find the most suitable products and services that best match their needs
  • Assist customers with account opening, unsecured lending and banking transactions
  • Demonstrate product options to customers to make their banking simple, easy and secure
  • Undertake ongoing training and development to enhance career development

What we are looking for:

  • A passion for delivering an amazing experience to customers
  • An ability to work collaboratively as a team and resilience, self-motivation and energy to create our signature customer experience
  • A keen eye for detail that ensures transactions are completed efficiently and accurately
  • An appreciation for inclusion and the diversity of our customers

Benefits include an attractive base salary and fantastic career-growth opportunities. Our tailored onboarding and training program ensures you are set up for success.

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