Medical Operations Manager

7 days ago


Darwin city centre, Northern Territory, Australia Sonic HealthPlus Full time

About the Company

Sonic HealthPlus is a reputable national healthcare provider with a strong commitment to delivering high-quality services.

With a network of clinics across Australia, we offer a range of medical services to both corporate and community groups.

Job Overview

We are seeking an experienced Medical Operations Manager to join our team in Darwin CBD Clinic. The successful candidate will have a proven track record in managing day-to-day clinic operations, leading a team, and ensuring excellent customer service delivery.

About the Role

The Medical Operations Manager will be responsible for:

  • Coordinating clinic operations, including supervising administration staff and managing human resource functions.
  • Ensuring a high level of standard of customer service delivery through promoting and embedding best practices.
  • Reception and general administration duties, including processing medical bookings and results management.
  • Conducting preliminary medical assessments and administering health questionnaires.
  • Invoicing and other related tasks.

Requirements and Qualifications

To be successful in this role, you will need:

  • Relevant experience in supervising staff and managing day-to-day operations.
  • Excellent interpersonal and communication skills.
  • Ability to engage, motivate, empower, and coach staff to achieve desired business outcomes.
  • High level of computer skills and experience with Clarity / Best Practice software (highly regarded).

Benefits

We offer a range of benefits, including:

  • Ongoing training and development opportunities.
  • A stable and reputable national healthcare provider with a strong commitment to corporate social responsibility.
  • Paid parental leave and employee rewards program.
  • Numerous discounts, including travel, gym membership, and health insurance options.
  • Employee Assistance Program and focus on work-life balance.

Salary: $95,000 - $105,000 per annum, depending on experience.


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