Lead Retail Operations Manager
2 days ago
About the Role
This is a leadership position that plays a crucial part in running daily operations and delivering customer satisfaction. As Assistant Store Manager, you will be responsible for supporting the Store Manager, leading a team of retail professionals, and maintaining high standards of sales, stock management, and customer service.
To succeed in this role, you must have experience in a similar capacity and possess excellent communication skills. Your ability to motivate your team, drive sales, and manage stock effectively will be key to achieving our goals.
Key Responsibilities:
- Supporting the Store Manager to lead and inspire a high-performing team
- Developing a strong customer-first culture through exceptional service standards
- Mentoring and coaching team members to achieve sales targets and KPIs
- Maintaining accurate inventory levels and promoting visual merchandising excellence
- Implementing proactive measures to prevent loss and minimize shrinkage
About You
- At least two years' experience as an Assistant Store Manager or senior Retail Sales Assistant
- Experience working in a fast-paced retail environment, preferably in a leadership role
- Passion for customer service and team development
- Able to drive sales growth and achieve commercial results
- Skilled in stock control, visual merchandising, and effective time management
- Strong communicator with a focus on teamwork and collaboration
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