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Commercial Operations Manager

1 week ago

Sydney, New South Wales, Australia TikTok Full time

About the Role

This is an exciting opportunity to join our SMB team as a commercial operations manager, leading the growth of SMB's highest value customers in AUNZ. You will build, scale, and oversee our SMB Account Management team in AUNZ, responsible for growing high-value SMB advertisers through expert product adoption and engagement.

You will develop and empower a high-performing sales team to understand advertiser needs, identify solutions, and deliver innovation to scale customer ROI across SMB. You will partner closely with cross-functional teams to optimize and scale programs, modeling best-in-class client service and commercial relationships.

Key Skills and Qualifications

  • 5+ years of extensive experience in account management/client services roles in digital advertising
  • 2+ years of management experience, leading and inspiring sales teams while driving measurable business outcomes
  • Knowledge of the advertising industry with a strong understanding of the digital advertising ecosystem for the AUNZ market
  • Proven track record of collaborating with cross-functional groups to produce meaningful results
  • Proactive attitude with excellent project management, organizational, and analytical skills