Leading Tea Connoisseur and Store Operations Manager

3 weeks ago


Canberra, ACT, Australia T2 Tea Full time

About T2 Tea

We are a specialty tea retailer with a passion for delivering exceptional customer experiences.

Salary: AU$55,000 - AU$65,000 per annum

This role involves assisting the Store Manager in leading the team, visual merchandising, managing deliveries and stock, and coaching team members to deliver exceptional customer service.

Key Responsibilities:

  • Assist the Store Manager in managing day-to-day store operations, including team management, visual merchandising, and inventory control.
  • Coach and develop team members to provide exceptional customer service and achieve sales targets.
  • Support the Store Manager in achieving budgeted sales and managing controllable costs.
  • Lead the store and team in the absence of the Store Manager on duty.
  • Provide timely feedback and encourage development within the team.

Requirements:

  • Love for tea and passion for delivering exceptional customer experiences.
  • Previous team leader or management experience is advantageous.
  • Strong communication skills and time management abilities.

About You

If you have a passion for tea and delivering exceptional customer experiences, we would love to hear from you.

T2 Perks

  • Competitive salary.
  • Bonus earning potential with T2's Performance Based Incentive Program.
  • Up to 50% off all things brewing, storing, stirring, and sipping.
  • Swap Public Holidays Program.
  • T2 Heroes Awards, including an annual overseas tea trip.

At T2 Tea

We value courage, curiosity, creativity, passion, generosity, and accountability. We celebrate our team members' uniqueness and love the character they bring to the T2 brand.



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