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Digital Content Strategist

2 months ago


Melbourne, Victoria, Australia Flexhive Full time
Job Title: Digital Adviser

This is a unique opportunity to join our team as a Digital Adviser, where you will play a key role in the development of content and management of digital channels and initiatives.

About the Role:

As a Digital Adviser, you will collaborate with senior stakeholders and subject matter experts to develop content and manage digital channels and initiatives. Your responsibilities will include:

  • Coordinating digital channels, contributing to content curation and creation, reputation and issues management, and ensuring compliance with digital, brand, and communications guidelines.
  • Working closely with the Digital Manager, business area, content owners, and communications teams to coordinate content planning and digital strategies that meet business needs and performance objectives.
  • Proactively managing the resolution or escalation of technical issues and the development of new features, modules, or sections for the website.
  • Overseeing regular reviews of digital channels, analyzing data, and making evidence-based recommendations for improvements and optimization.
  • Providing advice to stakeholders on digital best practices and standards compliance.
Key Selection Criteria:

The ideal candidate will have:

  • Demonstrated experience in managing digital channels, including setting objectives, prioritizing workload, and adjusting schedules as required.
  • Expertise in content strategy, content management, information architecture, user experience, and interaction design.
  • Strong analytical skills to review data, synthesize insights, and develop recommendations.
  • Outstanding communication and stakeholder engagement skills, including building relationships, negotiating, and influencing.
Qualifications:

The successful candidate will have:

  • Tertiary qualification in communications, digital media, or UX.
  • Demonstrated experience with web content management systems, CRMs, eDM programs, content production tools, and analytics tools.
  • Sound knowledge of and experience working in government organizations.

Please apply online, forwarding a copy of your resume highlighting your digital and web content management experience, government experience, and suitability for the role. The pay rate offered is inclusive of 25% casual loading.