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Maintenance Controller Commercial
2 months ago
We are a leading financial services company specializing in fleet management, vehicle leasing, and salary packaging, with a presence across Australia, the UK, and NZ. Our total portfolio under management is $2.5 Billion, and we have over 1200 employees.
Perks and Benefits- We offer up to four extra days of leave each year, known as Wellness days.
- Industry-leading 20 weeks paid parental leave.
- Vehicle salary packaging.
- Monetary service milestone awards.
- Recruitment referral bonus.
- Discounted mobility products and services.
- Flexible work arrangements.
- Career progression opportunities, with over 25% of our vacancies filled internally.
- Education support, including an individual learning budget per year, free access to LinkedIn Learning, and more.
- Two paid volunteer days each year to give back to causes that matter to you.
- Health and wellbeing support, including a subsidy and an innovative Employee Assistance Program.
This position is responsible for providing approvals to approved service repairers of passenger, commercial vehicles, and equipment nationally. The role involves managing maintenance costs incurred after the vehicle has been delivered to the customer, ensuring day-to-day queries and operational issues are resolved within agreed timeframes.
Your Key Responsibilities- Approve suppliers' requests for maintenance and repair work on managed vehicles and equipment.
- Ensure all services carried out are within the manufacturers' service requirements.
- Ensure defective vehicle and equipment repairs are carried out in accordance with current CoR and Health and Safety processes.
- Actively work with external suppliers to provide support and improve their EVO portal usage.
- Assist customers with general maintenance enquiries.
- Qualified Diesel Mechanic.
- Effective communicator, both verbally and in writing, with good listening and probing skills.
- Critically analyzes information and solves problems, demonstrating resourcefulness, perseverance, and accountability.
Please note that a requirement of this role is that you MUST be a licensed heavy vehicle mechanic.
