Residential Housekeeping Director

2 days ago


Box Hill North, Victoria, Australia Minor Hotels Full time

Company Overview

Minor Hotels is an international hotel owner, operator and investor with a diverse portfolio of over 530 properties across the globe. The company operates in more than 50 countries through its Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties.

Minor Hotels AU & NZ is a leading provider of strata titled accommodation management services in Australia and New Zealand. The company manages numerous hotels, resorts, and residential apartment buildings across the two countries.

Job Description

The successful candidate will be responsible for ensuring a high standard of cleanliness throughout the property, including rooms, public areas, and common spaces. They will lead a team of housekeepers to provide an excellent cleaning service and oversee daily on-the-job training for new staff members.

Key responsibilities include:

  • Maintaining accurate financial records, including budgets, maintenance schedules, and inventory levels
  • Developing and implementing effective cleaning procedures to ensure a high level of quality and efficiency
  • Building strong relationships with colleagues, clients, and contractors to achieve seamless communication and collaboration
  • Identifying opportunities for process improvement and implementing changes to enhance productivity and customer satisfaction

Required Skills and Qualifications

To succeed in this role, applicants should possess:

  • Experience in managing or supervising a housekeeping team, preferably in a hospitality environment
  • Excellent communication, interpersonal, and time management skills
  • A keen eye for detail and ability to follow established procedures
  • Strong organizational and leadership abilities

Benefits

Candidates will be rewarded with:

  • A competitive salary estimated at AUD $85,000 per annum, based on industry standards and location
  • Access to Minor Hotels ANZ's paid parental leave benefits
  • 20% discount on accommodation across all Minor Hotel brands in Australia and New Zealand
  • Additionalemotional support may be available for those who undertake relevant development programs
  • NIB Insurance discounts and cashback from popular retailers
  • Discounts on furniture and entertainment experiences
  • Wellbeing programs and wellness retreat options

Others

We are committed to investing in our employees' growth and progress. Our close-knit team thrives on delivering exceptional guest experiences and creating a positive work environment. To be eligible for this role, candidates must have working rights within Australia or New Zealand.



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