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Food and Beverage Operations Manager

2 months ago

Australia Accor Hotels Full time

Job Summary

We are seeking a highly motivated and experienced Food and Beverage Operations Manager to join our team at Accor Hotels. As a key member of our hospitality team, you will be responsible for leading and mentoring a team of professionals to deliver exceptional service and experiences to our guests.

Key Responsibilities

  • Leadership and Team Management
    • Lead and motivate a team of Food and Beverage staff to achieve exceptional service standards.
    • Develop and implement strategies to improve team performance and productivity.
  • Service Delivery
    • Ensure that all Food and Beverage services are delivered to the highest standards of quality, safety, and hygiene.
    • Monitor and control food and beverage costs to achieve budget targets.
  • Customer Service
    • Provide exceptional customer service to all guests, responding to their needs and resolving any issues promptly.
    • Develop and maintain relationships with regular guests and stakeholders.
  • Operations and Administration
    • Manage the day-to-day operations of the Food and Beverage department, including inventory management, stock control, and maintenance of equipment.
    • Ensure compliance with all relevant laws, regulations, and company policies.

Requirements

  • Qualifications and Experience
    • Minimum 2 years of experience in a Food and Beverage leadership role.
    • Relevant qualifications in hospitality, food safety, and customer service.
  • Skills and Abilities
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Strong problem-solving and analytical skills.

What We Offer

  • Competitive Salary and Benefits
  • Opportunities for Career Development and Growth
  • A Dynamic and Supportive Work Environment