Business Transformation Manager, Senior Implementation Lead

2 weeks ago

Melbourne, Victoria, Australia 1588 State Street Services Australia Pty Limited Full time
About the Role

We are seeking a highly experienced Business Transformation Manager to lead our State Street Alpha client implementation programs. As a key member of our team, you will be responsible for driving business outcomes and delivering exceptional results.

Job Description

The ideal candidate will have prior experience managing large complex programs, with a proven track record of leading organizations through significant transformation and change. You will be comfortable working in a high growth, fast-paced environment and possess excellent communication and relationship-building skills.

Key Responsibilities
  • Act as the business owner responsible for the successful delivery of the program, operating as the senior conduit between the client and State Street.
  • Consult with Clients to understand their strategy, business objectives, operating model needs and challenges. Provide subject matter expertise and industry experience to lead Alpha solution discussions.
  • Initiate and set goals for programs according to the strategic objectives of the organization.
  • Oversee and approve program plans inclusive of State Street, client and critical 3rd party tasks.
  • Ensure program milestones and dependencies support agreed upon scope and timeline.
  • Develop and monitor budgets, forecasting and resource allocations for the program.
  • Establish Project Governance both internally and with the client ensuring all stakeholders are communicated with frequently and appropriately.
  • Drive the client, internal stakeholders and critical 3rd parties to execute against their tasks and milestones; drive proper governance and program reporting.
  • Drive a high performing culture across the program teams in which people operate to deliver client outcomes with a One State Street mindset.
  • Supervise all program and project managers involved to provide feedback and resolve complex problems.
  • Implement standard change control process, deploy and maintain risk, issue and decision logs.
  • Ensure program activities adhere to legal guidelines and internal policies.
  • Build and manage relationships with the client and all stakeholders.
  • Drive continuous improvement to reduce implementation time, improve quality and improved client experience, and enable faster revenue recognition.
What We Offer
  • A highly competitive salary package of $120,000 - $180,000 per annum, plus benefits and bonuses.
  • The opportunity to work with a global leader in financial services, with a strong commitment to innovation and excellence.
  • A dynamic and supportive team environment, with opportunities for professional development and growth.
  • A comprehensive rewards program, including bonus incentives, share options, and other benefits.

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