Transportation Operations Assistant

6 days ago


Liverpool City Council, Australia Qube Holdings Pty LTD Full time
Job Summary

Qube Holdings Pty LTD is looking for a detail-oriented and organized Customer Service Representative to support our transportation operations.

About the Position:

This role involves managing daily transportation activities to meet customer needs. You will plan and execute transport schedules, manage data, and communicate effectively with customers and colleagues.

Key Responsibilities:

  1. Plan and coordinate daily transport operations to ensure timely delivery and receipt of cargo.
  2. Accurately record and update customer information and requirements.
  3. Communicate with customers regarding additional costs and other matters.
  4. Respond to customer enquiries and issues promptly and professionally.
  5. Use initiative to problem-solve and keep customers informed about transportation issues.
  6. Enter and extract data from System Maximas with 100% accuracy.
  7. Prepare and provide accurate client booking and release details as needed.
  8. Work collaboratively as part of a team and communicate effectively across the business.

Essential Requirements:

  • Secondary education is necessary for this role.
  • Transport or logistics experience is beneficial but not essential.
  • You must be able to work effectively in a team environment.
  • A proactive approach to task resolution is required.
  • Flexibility and adaptability are crucial in this position.


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