Car Park Operations Officer

5 days ago


Melbourne, Victoria, Australia The Alfred Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Car Park Operations Officer. This role is responsible for ensuring the efficient operation of our automated car parks, providing excellent customer service, and working collaboratively with our existing energetic and professional car park customer service team.

The Role
  • Assist the Car Park Team Leader with day-to-day car park activities, including operating and monitoring CCTV, intercom, and remote access control equipment.
  • Provide courteous, efficient service to all staff, patients, and visitors, and ensure a safe, secure environment within the confines of Alfred Health's Car Parks.
  • Perform a range of administrative car parking-related duties, including processing staff permits, valet operations, vehicle stacker unit operations, ATZ (Bicycle Parking) operations, parking ticket validations, and issuing of parking infringements.
Key Skills and Qualifications
  1. A 'can do' approach to resolving customer issues.
  2. Accuracy in recording incidents and events.
  3. Sound computer skills, including MS Office proficiency, Outlook, and Excel.
  4. Good availability throughout weekdays, particularly Tuesdays, Wednesdays, and Thursdays.
  5. Previous experience in customer service, control room environments, and/or experience with Skidata and Park Assist equipment would be highly regarded.


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