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IT Infrastructure Support Specialist

2 months ago

Melbourne, Victoria, Australia Hamilton Barnes Associates Limited Full time
Job Description

We are seeking a highly skilled IT Infrastructure Support Specialist to join our team at Hamilton Barnes Associates Limited. As a key member of our technology team, you will be responsible for providing expert technical support and maintenance services to our clients in the education sector.

Key Responsibilities:
  • Communicate with clients to identify and resolve technical issues
  • Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners
  • Repair and replace equipment as needed
  • Plan and execute scheduled maintenance upgrades
  • Set up accounts and hardware for new staff members
  • Log and process support calls
  • Collaborate with the team to provide support and expertise
Requirements:
  • 2+ years of experience in IT support
  • Experience with Core Microsoft Products, including Active Directory, 365 Exchange, and SharePoint
  • Knowledge of networking technologies, including TCP/IP, DNS, and DHCP
  • Experience with Fortinet Firewalls and Ubiquity networking products is a plus
What We Offer:
  • A competitive salary of €38,000 - €45,000 per annum