Hospitality Service Specialist

3 weeks ago


Perth, Western Australia Hilton Hotels Full time

About DoubleTree by Hilton Perth Waterfront

Located on the edge of the stunning Swan River, our hotel offers breathtaking panoramic river and city skyline views.

We have been awarded the prestigious AHA WA, Superior Accommodation Award in 2023 and 2021.

A World of Opportunities at Hilton

This is more than just a workplace. Here you have the opportunity to develop and discover yourself as much professionally as you do as a person.

We can coach, train and develop you to help find your passion, whether it is your first role in hospitality, or you are ready to take that next step.

A World of Rewards at Hilton

  • You will enjoy a higher rate for any overtime, including public holidays.
  • Smart uniform provided and laundered.
  • Complimentary fresh and healthy meals when on-duty catering.
  • Grow your Career your next position could be as a Team Leader or Supervisor.
  • Personal Development programmes are designed to support you at every step of your career with our own Learning and Development Manager based at the hotel.
  • A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
  • Team Member Travel Program: discounted hotel nights from $70 per night around the world with GO HILTON.
  • 25% off Food and Beverages (subject to individual outlets).
  • Discounted Bupa health cover.
  • Modern and inclusive Team Member areas.
  • Recognition non-stop all year long.

Your Role:

Delivering exceptional customer service, resolving issues, and communicating clearly in a professional manner are essential duties.

Responsibilities include preparing, knowing, and responsibly serving beverages to guests in an effective manner, maintaining the set-up, stock, security, and hygiene of the outlet daily, and mastering sales systems for seamless payments.

About You:

  • You must have proof of working rights in Australia.
  • Able to work ample hours, specifically Thursday, Friday, and Saturday.
  • Possess the RSA certificate, plus some hospitality experience or understanding.
  • Strong communication skills and hospitable service are required.
  • Motivated, committed, and adaptable approach necessary.
  • Positive team player, open-minded, and outgoing personality ideal.

Estimated Salary:

$18 - $22 per hour, depending on experience.

Become Part of Our Dynamic Team Today



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