Customer Service Liaison

6 days ago

Northam, Australia beBeeCustomerService Full time $60,000 - $80,000
Job Title: Customer Service Liaison

The successful applicant will work within a fast-paced environment to provide exceptional customer experiences. This role offers an opportunity to collaborate with a dynamic team and contribute to the delivery of industry-leading service standards.

Key Responsibilities:
  • Collaborate with colleagues to achieve business objectives through effective record management and customer tracking data maintenance.
  • Manage multiple tasks, prioritizing efficiency and accuracy in data entry and workflow management.
Requirements:
  • Superb communication and interpersonal skills with the ability to empathize with diverse customer backgrounds.
  • Desirable to have outbound sales experience targeting set goals.
  • Highly skilled in Microsoft Office Suite, particularly Excel, with the ability to quickly adapt to new systems and tools.
  • Excellent teamwork skills, with the capacity to work collaboratively within a multi-location environment.
Preferred Qualifications:
  • Previous call centre experience, including scheduling and conflict resolution.

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