Front Desk Ambassador

7 hours ago


Adelaide, South Australia beBeeCustomer Full time $45,000 - $60,000
Guest Service Attendant Job Summary

The Guest Service Attendant plays a crucial role in delivering exceptional service to guests at all touchpoints.

This dynamic individual will be the first point of contact for guests, providing assistance with baggage and driving/parking vehicles.

  • Deliver personalized service to exceed guest expectations
  • Work closely with the Chief Concierge to ensure alignment with the hotel's brand pillars: distinctive, unexpected, indulgent, personalized, and magnetic
Key Responsibilities

The successful candidate will:

Deliver Exceptional Service

- Provide outstanding customer service to all guests in all moments and experiences throughout their stay
- Fulfill the 'live extraordinary' guest experience culture

Requirements

To be considered for this role, candidates must:

Meet Key Requirements

- Possess proven experience in delivering exceptional customer service in a luxury hotel environment
- Hold a Full Driver's Licence and be confident in driving different vehicles
- Demonstrate excellent written and verbal communication skills, a positive and welcoming phone demeanor, and a service-oriented mindset

Recruitment Process

The recruitment process will involve an interview, driving assessment, and functional assessment. A full driver's licence is mandatory; P1 or P2 licences are not accepted.



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