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Cloud Solutions Architect

3 weeks ago

Sydney, New South Wales, Australia beBee Careers Part time

About the Role:

We are seeking a highly skilled Cloud Solutions Architect to join our team. As a Cloud Solutions Architect, you will play a critical role in leading the success of enterprise customers for software industries in building applications and services on the cloud platform.

Key Responsibilities:

  • Develop and implement support strategies to meet customer needs
  • Provide expert advice on cloud services in support of questions, project planning, and ongoing operational issues
  • Engage at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle

Requirements:

To be successful in this role, you will need to have demonstrable experience in providing operational best practice guidance in two of the following technical domains: Compute, Storage, Networking, CDN, Databases, Dev Ops, Big Data and Analytics, Security, Applications Development.

You will preferably have software engineering, SRE, and/or external customer-facing experience with the ability to clearly articulate and present to small and large audiences.

A DAY IN THE LIFE OF A CLOUD SOLUTIONS ARCHITECT

As a Cloud Solutions Architect, every day will bring new and exciting challenges. You will:

  • Act as a single point of contact to Enterprise Accounts
  • Understand your customers' outcomes and business goals
  • Making AWS service improvement recommendations that fit with your customer strategy and architecture
  • Evaluate, analyze, and present periodic reviews of operational performance to customers
  • Provide detailed reviews of service disruptions, metrics, and detailed prelaunch planning
  • Champion and advocate for customer requirements within AWS (e.g., feature request)
  • Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
  • Share knowledge and innovate with some of the leading technologists around the world
  • Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible
  • Plan and execute successful business-critical events including product launches, migrations, and modernizations for your customers on AWS

BASIC QUALIFICATIONS:

Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, Dev Ops, Big Data and Analytics, Security, Applications Development.

Software Engineering, SRE, and/or external customer-facing experience with the ability to clearly articulate and present to small and large audiences. 5+ years of experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or other similar technical roles.

PREFERRED QUALIFICATIONS:

Computer Science or Math background.

Working knowledge of software development practices and technologies.

Experience working with cloud technologies.