Strategic Process Excellence Lead

5 days ago

Adelaide, South Australia beBeeProcess Full time $180,000 - $200,000
Job Overview

Bendigo Bank is seeking a highly accomplished Senior Process Improvement Specialist to lead and deliver significant improvements across the organisation. This pivotal role demands a proven leader with Lean Six Sigma Black Belt expertise to spearhead complex, enterprise-wide initiatives.

The ideal candidate will be responsible for end-to-end process design and re-engineering, driving measurable gains in efficiency, cost reduction, customer experience enhancement, and risk mitigation. This includes championing a culture of continuous improvement and leveraging advanced analytics and AI solutions to optimise processes.

  • Lead end-to-end process design and re-engineering projects utilising Lean Six Sigma Black Belt expertise.
  • Mentor and coach process improvement specialists and business SMEs in Lean Six Sigma practices.
  • Champion a culture of continuous improvement and data-driven decision-making.
  • Collaborate with senior leaders and executives, influencing strategy and reporting on progress.
  • Leverage advanced analytics and AI solutions to optimise processes.
Key Requirements
  • Lean Six Sigma Black Belt Certification: Essential. Please include where your certification was obtained.
  • Proven Project Leadership: Showcases success in leading and delivering cross-functional projects of significant complexity within a large organisation. Provide specific examples of projects you've led, highlighting challenges overcome and quantifiable results achieved.
  • Financial Services / Heavily Regulated Industries: Highlight knowledge of relevant regulatory requirements and risk management frameworks.
  • Exceptional Leadership and Communication: Articulate abilities to communicate complex information to diverse audiences, influence stakeholders at all levels, and build consensus around process improvement initiatives. Demonstrate experience mentoring and coaching others on process improvement methodologies.
  • Advanced Analytics & AI Expertise: Highlight any experience leveraging AI solutions to enhance process optimisation and decision-making.
  • Human-Centred Design: If you possess Human-Centred Design certification, highlight understanding and experience with this approach to process improvement.
What We Offer

We support ongoing development, with the potential for education fees being reimbursed by the bank. You will have access to self-help resources and live chat with safety, medical, and mental health professionals to assist with personal issues.

A diverse workforce supported by an inclusive culture is central to our success. We welcome applications from those who bring diversity of thought to our business.

Join Our Team

We are committed to responding to all candidates, regardless of the outcome of your application.

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