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Customer Experience Advocate

3 weeks ago

Brisbane, Queensland, Australia Cover-More Group Full time

As a Customer Experience Advocate, you will be instrumental in providing exceptional service to our clients from around the world. Our Brisbane office offers a range of opportunities for you to grow and collaborate with our operational teams.

Key Responsibilities
  • Provide outstanding customer service to clients across multiple channels.
  • Resolve complex customer inquiries efficiently and effectively.
  • Work collaboratively with internal stakeholders to enhance the overall customer experience.
  • Identify opportunities to improve processes and implement changes that benefit both customers and the business.

We value optimism, caring, togetherness, reliability, and determination. If you're looking for a role where you can make a real difference, we encourage you to apply.