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Receptionist - Customer Service Expert
2 months ago
We are seeking a highly skilled and customer-focused Receptionist to join our team at a large sports precinct facility. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring a smooth and efficient experience for visitors and staff.
Key Responsibilities- Customer Service: Provide high-quality customer service to visitors, responding to inquiries, and resolving issues in a professional and courteous manner.
- Administrative Support: Manage administrative tasks, including point of sale transactions, financial transactions, and record-keeping.
- Team Collaboration: Work collaboratively with our team to ensure seamless operations and achieve common goals.
- Communication: Communicate effectively with visitors, staff, and other stakeholders to ensure a positive and efficient experience.
- Previous Experience: Previous experience in a similar role, preferably in hospitality, tourism, or reception.
- Team Player: Proven ability to work autonomously and as part of a coordinated team.
- Positive Attitude: A positive attitude, with a strong commitment to customer service and teamwork.
- Availability: Availability to work a variety of shifts, including Sundays, Mondays, Tuesdays, Wednesdays, and Thursdays.
At Programmed, we are committed to creating a safe and inclusive environment that values and respects diverse styles, backgrounds, experiences, and perspectives. We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent, and people from diverse backgrounds to apply.
