Director of Food and Beverage Operations

3 weeks ago


Melbourne, Victoria, Australia Hyatt Corporation Full time

A dynamic and forward-thinking Assistant Manager – Food & Beverage is sought to join the team at Hyatt Centric Melbourne. This ideal candidate will be responsible for assisting the Venues Manager and Restaurant Manager in the smooth operation of Langlands Restaurant & Bar, Events, and In-Room Dining.

Key Responsibilities:

  1. Manage shifts in all outlets, ensuring exceptional service and high-quality food and beverage offerings.
  2. Foster a positive and inclusive team environment, promoting guest and team member satisfaction.
  3. Assist with the onboarding, training, and development of team members, implementing training programs and monitoring their effectiveness.
  4. Monitor promotional tracking and reporting, providing timely insights to inform business decisions.
  5. Respond to guest complaints in a timely and satisfactory manner, ensuring a positive brand experience.

Requirements:

  • Previous managerial experience in a premium restaurant or 5-star hotel, preferably in Victoria.
  • A current Victorian RSA Certificate.
  • Strong leadership skills, with the ability to mentor, coach, train, and motivate team members.
  • A passion for food and beverage, with in-depth knowledge of Victorian products.
  • Excellent communication and interpersonal skills, with the ability to implement learning and development strategies.
  • The confidence to promote ideas and make sound decisions under pressure.
  • Flexibility to work on a rotating roster, including weekends and public holidays.

Hyatt Centric Melbourne offers a dynamic and supportive work environment, with opportunities for professional growth and development. Join our team and be part of a company that values empowerment, safety, authenticity, and individuality.



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