Financial Services Team Manager

5 days ago

Atherton, Queensland, Australia beBeeCustomer Full time $120,000 - $150,000
Job Description

As a Personal Banking Team Leader, you will play a pivotal role in delivering exceptional customer service while coaching and empowering your team to do the same. You will guide customers through financial solutions tailored to their needs, promoting our products and services in a proactive, community-focused way.

About The Role

We are seeking an experienced leader with strong interpersonal skills to join our Atherton team in a full-time capacity. As a Personal Banking Team Leader, you will be responsible for guiding customers through complex financial decisions and fostering a positive work environment within the team.

Key Responsibilities
  • Deliver exceptional customer service by understanding and addressing customer needs
  • Coach and empower team members to provide excellent customer service
  • Develop and implement strategies to promote our products and services
  • Build strong relationships with customers, colleagues, and stakeholders
Requirements

To be successful in this role, you will need:

  • Strong leadership and interpersonal skills
  • Effective communication and problem-solving skills
  • Demonstrated experience in customer-facing roles
  • Ability to positively adapt to change
Benefits

We offer a range of benefits to support your career growth and well-being, including:

  • Work-life balance and flexible working options
  • Community Volunteer Leave
  • Access to an Employee Assistance Program (EAP)
  • Discounts on banking and health insurance products
How to Apply

If you have a passion for delivering exceptional customer service and leading high-performing teams, we encourage you to apply for this exciting opportunity.

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