Customer Service Representative
4 days ago
We are seeking a motivated and enthusiastic Customer Service Agent to join our team at Woolworths Green Point. As a key member of our Online Shopping Department, you will be responsible for delivering groceries to customers who have placed orders online.
Key Responsibilities- Deliver groceries to customers in a safe and timely manner
- Ensure high standards of customer service and satisfaction
- Manage difficult customer situations with professionalism and empathy
- Utilise 'sign on glass' technology for all deliveries
- Conduct pre-shift inspections of vehicles and maintain a clean and safe working environment
- Exceptional customer service skills
- Ability to manage difficult customer situations
- Well-developed verbal and written communication skills
- Good interpersonal skills and a friendly, courteous demeanor
- Ability to work independently and as part of a team
- Current Full Driver's Licence
As a Customer Service Agent with Woolworths, you will have the opportunity to work in a fast-paced and dynamic environment, delivering excellent customer service and contributing to the success of our Online Shopping Department. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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