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Department Head
2 months ago
If you're passionate about delivering exceptional customer service and have a proven track record in driving sales and KPIs, we'd love to hear from you.
**Key Responsibilities:**
* Drive conversion, sales, and KPI performance
* Demonstrate exceptional customer service standards and supervise team to deliver a 'service over task' environment
* Work with BOH team to deliver shop floor product availability
* Uphold company retail standards and deliver store visual excellence
* Support management team to deliver all internal and external profit protection processes
* Support with new team members inductions and on-going training to build bench strength for future store expansion
* Encourage team members to improve performance through effective coaching
**What We're Looking For:**
* 2-3 years leadership experience within retail or like industry
* You are passionate about creating an amazing service experience and culture for our customers
* You have a proven track record in driving and exceeding set KPIs and communicate well with all stakeholders
* You have excellent time management skills to ensure that daily priorities are executed in a timely manner
* Thrives in a fast-paced, ever-changing environment
* Openly shares knowledge with the wider team to achieve common goals
* An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills
* Strong interpersonal and communication skills who thrives in social situations through engagement with customers
**What's in It for You:**
* Work with some of the best product and biggest sports fashion brands in the market
* Training and development to evolve and shape your career
* Opportunity to progress across all areas of the business including Retail, Support Office, and our Distribution Centre
* Treat yourself with our attractive staff discount
* Access to our Employee Assistance Program & Mental Health champions
* One month paid parental leave for full-time employees
We're passionate about connecting with skilled and dynamic individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career. JD values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated.
If you're ready to take your career to the next level, apply today and join our team at JD Sports Australia.", "h2": "About JD Sports Australia"}