Director - Client Service Delivery

3 days ago


Brisbane, Queensland, Australia Queensland Government Full time

The Queensland Government is committed to delivering quality services to vulnerable children and their families. As a key member of the Youth Remand Centre team, you will play a crucial role in shaping the strategic direction of our work area.

Key Responsibilities
  1. Provide leadership and guidance to staff to implement the Youth Remand/Detention framework, focusing on strength-based practice and Trauma Informed Practice.
  2. Offer expert advice to the Youth Remand/Detention Centre leadership team on complex practice matters, ensuring effective and quality Youth Justice services.
  3. Analyse performance data to identify trends, issues, and systemic concerns, informing service improvements for detained young people and their families.
  4. Supervise, coach, and mentor team leaders and other Remand Centre staff to enhance casework quality and outcomes for children and young people in the Youth Justice system.
  5. Maintain quality assurance mechanisms to monitor and improve services to detained young people, their families, and communities.
  6. Foster enduring partnerships with key stakeholders to support service delivery outcomes, training, and development in the Youth Justice sector.


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