Financial Administrator

5 days ago


Melbourne, Victoria, Australia beBeeCommunication Full time $76,459 - $87,825
About the Role

The Fees Officer plays a central role in the administration of student fee assessments, financial records, and scholarship support. You will work across student systems to ensure the accurate calculation and communication of fees, compliance with policy and legislation, and the provision of high-quality support to students and staff.

You'll collaborate closely with internal teams including Student Services, Colleges, and Central Finance, and contribute to continuous improvement projects and process enhancements aligned with VU's values.

Key responsibilities include:

  • Monitoring and validating student fee calculations in accordance with enrolment data and government legislation.
  • Providing timely advice and high-level customer service to students and staff regarding fees, scholarships, payment plans and refunds.
  • Maintaining and reporting on student financial records, ensuring accuracy and compliance with audit and policy requirements.
  • Contributing to debt management processes, including encumbrances, invalidations, and reporting.
  • Collaborating with other administrative areas to improve the student financial experience.

About You

You are highly organised and thrive in a fast-paced environment where attention to detail and service excellence are key. You bring a strong understanding of tertiary education fee systems, can interpret complex policy with confidence, and are motivated to support students throughout their journey.



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