Customer Experience Coordinator
7 days ago
Welcome to YMCA Brisbane, a dynamic and community-focused organization dedicated to empowering individuals to reach their full potential.
We are seeking an experienced Customer Service Officer on a casual basis to join our team at Stafford, Brisbane.
This exciting role will see you providing expert and friendly service at reception, over the phone, and in all written correspondence. You will also process new memberships, promote information on the facility, classes, and other general enquiries, make bookings, and process payments.
A key component of this position is performing open and close procedures, cash reconciliations, and banking duties.
To be successful in this role, you will require previous experience in a similar capacity, demonstrated ability to perform a range of administrative duties, including data and word processing, filing, and photocopying, with the ability to prioritize work and meet deadlines.
Excellent interpersonal and communication skills are essential, as well as familiarity with POS systems and MS suite. A National Police Check is required prior to commencing in the role.
In return for your hard work and dedication, we offer a range of benefits, including:
- Free gym membership which includes our very cool fitness classes
- Discounted private health insurance with Medibank
- Discounts for all Y OSHC Services and Day Care Facilities
- Discounted banking and loan rates
- Opportunity to participate in and give back to Y programs
- Enjoy a discounted overnight stay at George William Hotel
- Counselling Employee Assistance Program
We are an inclusive workplace and welcome people from all backgrounds to apply. We are committed to empowering all children and young people to feel safe and be safe, and all candidates must have or obtain a working with children check.
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