Fashion Forward Retail Champion

6 days ago

Tamworth, New South Wales, Australia beBeeCustomerService Full time $42,000 - $55,000

At M&S, we're looking for passionate and fashion-forward individuals to join our team as Customer Service Champions.

We want someone who can be a brand ambassador, recommending our newest products and providing exceptional customer service. Our customers don't wait, so you'll need to be ready to roll up your sleeves and go above and beyond every day.

To succeed in this role, you'll need:

  • High levels of customer service
  • Committed to delivering excellent work with great attention to detail
  • Open to and acts upon feedback, asking for it regularly
  • Takes accountability for planning and managing own workload efficiently
  • Strong communication skills
  • Adaptable to changing situations
  • Buys positive relationships by being a good listener
  • Good level of digital capability

You'll have the opportunity to work in a fast-paced retail environment, where no two days are the same. You'll be responsible for creating a great shopping experience for our customers, championing and promoting our brilliant products.

Key Accountabilities:

  1. Serve our customers efficiently, both on the shop floor and at service points
  2. Keep the store clean and tidy, ensuring that our shelves are always stocked with product
  3. Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
  4. Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store
  5. Build expert product knowledge to sell and recommend our products and services

Benefits:

  • We're committed to an active Inclusion, Diversity and Equal Opportunities Policy
  • We offer flexible working options
  • We're happy to talk about reasonable adjustments to our recruitment process

If you're passionate about delivering exceptional customer service and want to be part of a dynamic team, apply now

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