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Food Safety and Quality Assurance Manager

2 months ago

Gold Coast, Queensland, Australia 21c Museum Hotels Full time
Job Description

Job Title: Food Safety and Quality Assurance Manager

Job Summary:

We are seeking a highly skilled and experienced Food Safety and Quality Assurance Manager to join our team at 21c Museum Hotels. The successful candidate will be responsible for ensuring that all food safety, hygiene, and sanitation standards are met and maintained across all venues.

Key Responsibilities:

  • Develop, implement, and maintain food safety management systems (HACCP or equivalent) across all restaurants.
  • Ensure compliance with local, state, and federal food safety regulations.
  • Monitor food handling, preparation, and storage processes to ensure they meet safety standards.
  • Conduct regular inspections and audits of kitchens and food preparation areas.
  • Identify and mitigate potential food safety hazards.
  • Develop and implement cleaning schedules and protocols for all areas of the restaurants, including kitchens, dining areas, and restrooms.
  • Ensure that cleaning and sanitation procedures are followed consistently by all staff.
  • Oversee the proper maintenance of sanitation equipment.
  • Ensure waste management procedures are in place and followed.
  • Work closely with kitchen and front-of-house teams to ensure a seamless integration of hygiene practices.
  • Train team members in food safety, hygiene, and sanitation best practices.
  • Conduct regular refresher training sessions to keep team members updated on the latest food safety standards.
  • Monitor team performance and provide feedback to ensure adherence to hygiene protocols.
  • Collaborate with the People and Culture team to incorporate food safety into the onboarding process for new hires.
  • Ensure Ennismore and Accor training initiatives are implemented with particular emphasis on coordinated and structured on-the-job training to align with service standards and service procedures.
  • Ensure bi-annual talent review is conducted utilizing the Ennismore performance review system, and ensuring the appropriate documentation is maintained to the required standard; correct performance issues and counsel as required.
  • Participate in scheduled compliance training and development programs provided by Ennismore.
  • Keep up to date with changes in food safety and hygiene regulations.
  • Prepare for and facilitate health department inspections.
  • Maintain records of inspections, audits, and any incidents of non-compliance.
  • Report any food safety issues to senior management and work on corrective actions.

Requirements:

  • Bachelor's degree in Food Science, Public Health, Environmental Health, or a related field is advantageous.
  • Certification in food safety management systems (e.g., HACCP, Serv Safe) and previous experience managing a Food Safety Program.
  • HACCP Certification is required.
  • Food Safety Supervisor Certification.
  • Minimum of 3-5 years of experience in food safety, hygiene, or Chief Stewarding, preferably in a restaurant or hospitality environment.
  • Strong knowledge of local, state, and federal food safety regulations.
  • Excellent communication and training skills.
  • Strong organizational and multitasking abilities.
  • Attention to detail and a proactive approach to problem-solving.
  • Must have Full Australian Working Rights.