Employment Consultant

1 week ago

Cockburn Central, Western Australia Workskil Australia Ltd Full time
About the Role

We are seeking a highly skilled and passionate Employment Coach to join our team at Workskil Australia Ltd. Based in Cockburn Central, Western Australia, this role offers a unique opportunity to make a real difference in people's lives.

As an Employment Coach, you will be responsible for case management of an allocated caseload of up to 80 customers with a prior offender history. Your primary objective will be to find them employment, while also stabilising non-vocational issues and building vocational skills and experience.

This challenging role requires a genuine passion for recruitment and working with those in need, as well as the ability to meet individual targets and contribute to a strong site team. You will also have a strong focus on generating suitable vacancies and job referrals to place our customers into.

Your Responsibilities
  • Demonstrate a passion and drive for helping people find employment;
  • Demonstrate outstanding interpersonal skills and ability to develop positive relationships with a diverse range of customers, employers and staff;
  • Demonstrate the ability to assess, match and refer customers to appropriate job opportunities and to advocate directly to employers;
  • Demonstrate the ability to achieve individual targets and work to clearly defined KPIs;
  • Demonstrate a minimum typing speed of 30 WPM;
  • Demonstrate strong administration skills and IT literacy, data entry and typing skills, Word, Excel and Outlook experience;
  • Demonstrate attention to detail ability to work under pressure; and
  • Demonstrate previous experience in the employment services or call centre industry or similar will be highly regarded.
Requirements
  • Have a minimum Certificate IV in Employment Services or Career Development or willingness to study; and
  • Have experience in Employment Services or a related Service industry.
About Us

Workskil Australia Ltd is a national not-for-profit and charitable organisation, with almost 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.

We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team. In return for your truly valued contribution we will support your ongoing career development and offer a friendly, supportive & innovative environment for you to thrive.

What We Offer
  • A competitive salary of approximately $70,000 - $90,000 per annum based on skills and experience;
  • A portion of the salary can be offered through tax effective salary packaging;
  • The opportunity to work with a dedicated and passionate team;
  • Ongoing career development and training opportunities;
  • A 9-day fortnight with a dedicated and fixed day off every second week.
How to Apply

To apply for this exciting opportunity, please submit both a cover letter and resume. Your letter should set out why you are the appropriate candidate for the role. For ease of upload, we encourage you to combine these into one file as a PDF or Word document. Incomplete applications will not be considered. If you progress in your application, we will undertake screening, including medical assessments and police checks to ensure that you can carry out the inherent requirements of this role and that reasonable accommodations can be made.

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