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Store Manager

2 months ago

Hobart, Tasmania, Australia Travelex Full time

Role Purpose

To drive business growth and excellence in a Travelex store, aligning with company goals and standards. The Store Leader is accountable for the overall performance of their assigned store, reporting to the Area Manager.

Key Responsibilities

  • Grow sales and profitability through effective sales strategies and customer engagement.
  • Optimize product market share by leveraging market trends and customer needs.
  • Enhance the customer experience by adhering to the C.A.R.E. sales process and providing exceptional service.
  • Maintain a safe, secure, and compliant working environment by adhering to company policies and procedures.
  • Manage store roster and staff, ensuring adequate coverage and effective training.
  • Develop and implement strategies to improve sales performance, customer satisfaction, and employee engagement.

Leadership and Motivation

  • Lead by example, demonstrating a strong work ethic and commitment to excellence.
  • Coach and develop team members to achieve sales results and personal growth.
  • Encourage and support a positive work environment, fostering a culture of collaboration and innovation.

Communication and Collaboration

  • Communicate effectively with team members, customers, and stakeholders to achieve business objectives.
  • Build and maintain strong relationships with internal and external partners to drive business growth.

Financial and Business Acumen

  • Understand and manage store finances, including budgeting and forecasting.
  • Develop and implement strategies to improve sales performance and profitability.

Time Management and Accuracy

  • Manage time effectively to meet operational and compliance deadlines.
  • Ensure accuracy and attention to detail in all aspects of store operations.