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Delicatessen Manager
2 months ago
We are seeking a highly skilled and experienced Delicatessen Manager to join our team at Coles. As a key member of our retail operations team, you will be responsible for the day-to-day running of the deli department, ensuring exceptional customer service, high-quality products, and efficient operations.
Key Responsibilities- Leadership and Team Management
- Lead, coach, and develop a high-performing team to meet sales targets, cost control, and rostering requirements.
- Foster a positive and inclusive team culture that celebrates success and prioritizes team members' health, safety, and wellbeing.
- Department Operations
- Monitor and maintain excellent department standards, including stock management, rotation routines, wastage, shrinkage, and quality control.
- Implement processes to simplify operations and adhere to strict audit, food safety, and compliance standards.
- Customer Experience
- Delight customers with an outstanding shopping experience, ensuring high-quality products and exceptional customer service.
We are looking for a candidate with:
- Previous experience working in a fast-paced customer-facing environment.
- Direct or indirect leadership experience, with a proven track record of leading and developing high-performing teams.
- Strong communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
- A passion for delivering exceptional customer service and a commitment to maintaining high-quality products and operations.
As a Delicatessen Manager at Coles, you will have the opportunity to work in a dynamic and supportive team environment, with a focus on career development and growth. We offer:
- A competitive salary and benefits package.
- Opportunities for career advancement and professional development.
- A supportive and inclusive team culture.
- A commitment to diversity, equity, and inclusion.
